Learn how to add new users, assign roles (admin, co-admin, agent, customer), and manage permissions across your support portal.
Learn how to create and configure your HelpDX account, including profile details, password settings, and notification preferences. This guide helps yo...
An overview of the HelpDX dashboard layout and features. Discover where to find your tickets, stats, shortcuts, and tools to manage your support opera...
Step-by-step instructions for customers and agents to create and submit their first support ticket, including selecting categories, adding attachments...
Learn how to add new users, assign roles (admin, co-admin, agent, customer), and manage permissions across your support portal.
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